1. Information we collect
We may collect information you provide directly, information collected automatically, and information from third parties. The exact data collected depends on whether you are using the Markevix website and services or the Guess The Emoji app.
Information you provide may include your name, phone number, email address, company name, website URL, service requirement, project brief, support request, display name, profile text, avatar choice, language preference, purchase-related support details, or any message or document you choose to share with us.
2. Information collected automatically
When you use the website or the app, we may collect device identifiers or app-generated identifiers, approximate device and app information such as app version, platform, locale, operating system, and device model, along with log and diagnostic information, timestamps, request metadata, and troubleshooting data.
For the Guess The Emoji app, we may also collect gameplay and progress data such as levels completed, hints used, streaks, coins, achievements, daily challenge activity, reward claims, and game configuration state. We may also collect analytics and event data such as app opens, screen views, gameplay actions, ad interactions, purchase events, and performance or error signals.
3. Information from third parties
We may receive purchase verification or entitlement data from the app store, payment provider, or revenue service; ad delivery and reward verification data from ad networks or mediation partners; and analytics data from service providers that help us measure and improve the app or website.
4. How we use information
We use information to provide and operate the website, services, and app; save and sync gameplay progress; verify purchases and restore entitlements; grant rewards, coins, and other in-app benefits; deliver ads and track ad reward completion; analyze usage, improve gameplay and website performance, and fix bugs; personalize content, language, and experience; detect fraud, abuse, cheating, and unauthorized access; respond to support requests; and comply with legal obligations.
5. How we share information
We may share information with service providers that help us operate the website or app, such as hosting, database, analytics, crash reporting, ad delivery, purchase verification, and customer support providers; app store operators and payment providers for billing, refunds, and entitlement management; legal authorities if required by law or to protect rights, safety, or security; and a successor owner if we are involved in a merger, acquisition, financing, or sale of assets.
We do not sell your personal information in exchange for money. If your local law defines sale or sharing more broadly, our use of ad and analytics partners may be considered sharing under that law, and you may have rights to opt out where applicable.
6. Ads and analytics
The app may use advertising and analytics services to measure performance, understand usage, and support rewarded or interstitial ads. These services may collect device identifiers, event data, app version, advertising-related signals, and related technical information. Some providers may process data under their own privacy policies.
7. Purchases and payments
If you make a purchase in the app, the app store or payment provider processes the transaction. We may receive purchase confirmation, product identifiers, entitlement status, and transaction metadata so we can unlock purchased content, restore purchases, prevent fraud, and support customer service.
We do not generally receive or store full payment card details.
8. Notifications and permissions
If you enable notifications, we may collect notification permission status and related device tokens or identifiers needed to deliver messages. If you grant other permissions in the app, we will use the resulting data only for the feature you approved.
9. Cookies and similar technologies
If you use a website connected to the app or our services, we may use cookies or similar technologies for authentication, preferences, analytics, and security. The mobile app may use local storage or similar technologies to save your progress and settings.
10. Data retention
We keep information only for as long as reasonably necessary to provide the website, services, or app, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.
Local gameplay progress may remain on your device until you uninstall the app or clear app data. Server-side analytics, progress, purchase, and account-related records may be retained for operational, security, fraud-prevention, and legal purposes. Support records may be retained as needed to resolve your request.
11. Your choices and rights
Depending on where you live, you may have the right to access the information we hold about you; request correction or deletion; object to or restrict certain processing; withdraw consent where processing is based on consent; and request a copy of your data, where applicable.
You can delete the app from your device to remove local data stored on the device, disable notifications through your device settings, or contact us to request account or data deletion.
To make a privacy request, contact us at contact@markevix.com.
12. Children’s privacy
The Guess The Emoji app and our related services are not intended for children under 13 or the minimum age required by local law, whichever is higher. We do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.
13. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.
14. International data transfers
If you use the website, services, or app from outside India, your information may be processed in countries that may have different data protection laws than your own.
15. Third-party links and services
The website, services, or app may contain links to third-party services or use third-party SDKs. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy with a new effective date. Your continued use of the website, services, or app after the effective date means you accept the updated policy.
17. Contact us
If you have any questions or privacy requests, contact Markevix / Markevix Games at contact@markevix.com or +91 80775 56804.
Effective date: August 17, 2026